 |
|
|
|
|
|
|
|
|
|
|
|
2000 |
1999 |
1998 |
|
|
£m |
£m |
£m |
|
 |
|
Operating income* |
9,598 |
8,373 |
7,386 |
|
Impact of Finance Act |
– |
– |
(40) |
|
|
|
Operating income |
9,598 |
8,373 |
7,346 |
|
Operating expenses |
(5,492) |
(5,144) |
(4,915) |
|
|
|
Operating profit before provisions |
4,106 |
3,229 |
2,431 |
|
Provisions for bad and doubtful debts |
(817) |
(621) |
(492) |
|
Provisions for contingent liabilities and commitments |
1 |
(1) |
(76) |
|
|
|
Operating profit |
3,290 |
2,607 |
1,863 |
|
Loss from joint ventures |
(1) |
(1) |
– |
|
(Loss)/income from associated undertakings |
(7) |
(13) |
22 |
|
Loss on sale or restructuring of BZW |
– |
(30) |
(3) |
|
Profit/(loss) on disposal of other Group undertakings |
214 |
(108) |
4 |
|
Write-down of fixed asset investments |
– |
– |
(4) |
|
|
|
Profit on ordinary activities before tax |
3,496 |
2,455 |
1,882 |
|
|
|
|
* Before the impact of the Finance Act. |
|
|
|
