Analysis of results by business

	Head office functions

	The following section analyses the Group’s performance within the businesses, showing selected income and expenditure information extracted from the Group’s profit and loss account. As inter-business activities are included within these figures, the total income and expenditure for the businesses do not equate to the amounts reported in the Group’s results.

	Financial performance
		2000	1999	1998
		£m	£m	£m
	Operating costs	(93)	(77)	(72)