| Results by nature of income and expense | ||
Administrative expenses – other In the tables below, income and cost totals excluding, where appropriate, the results of The Woolwich, related integration costs, restructuring costs, the results of former BZW businesses and the write-down of leases are shown to assist in the analysis of the ongoing business performance. |
| 2000 | 1999 | 1998 | ||
| £m | £m | £m | ||
| Property and equipment expenses | ||||
| Hire of equipment | 20 | 21 | 28 | |
| Property rentals | 157 | 218 | 195 | |
| Other property and | ||||
| equipment expenses | 641 | 613 | 635 | |
| 818 | 852 | 858 | ||
| Other administrative expenses | ||||
| Stationery, postage and telephones | 261 | 236 | 230 | |
| Advertising and market | ||||
| promotion | 221 | 190 | 225 | |
| Travel, accommodation and | ||||
| entertainment | 123 | 117 | 113 | |
| Subscriptions and publications | 65 | 58 | 46 | |
| Securities clearing and other | ||||
| operational expenses | 26 | 20 | 49 | |
| Sundry losses, provisions and | ||||
| write-offs | 115 | 78 | 53 | |
| Statutory and regulatory audit | ||||
| and accountancy fees | 7 | 6 | 6 | |
| Consultancy fees | 158 | 121 | 126 | |
| Professional fees | 99 | 88 | 91 | |
| Other expenses | 74 | 41 | 32 | |
| 1,967 | 1,807 | 1,829 | ||
| Included above: | ||||
| The Woolwich | 47 | – | – | |
| Integration costs | 6 | – | – | |
| Restructuring charge | 61 | 152 | – | |
| Former BZW businesses | – | – | 17 | |
| Excluding The Woolwich, | ||||
| integration costs, restructuring | ||||
| charge and former BZW businesses | 1,853 | 1,655 | 1,812 | |
|
Administrative expenses increased by 12% to £1,853m,
excluding operational costs of The Woolwich following
acquisition, integration costs and restructuring costs.
Advertising and market promotion expenditure returned to pre-1999 levels; increased stationery, postage and telephone expenses was in part volume related; consultancy fees increased primarily as a result of strategic project initiatives. Increased fraud losses reflecting industry experience are reflected in sundry losses. Administrative expenses in 1999 included £152m in respect of the 1999 restructuring programme, of which £87m related to provisions for future costs on surplus leasehold properties. Excluding this charge and the costs of the former BZW businesses in 1998, there was a fall in the costs of the ongoing businesses of £157m to £1,655m. |