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Financial review
Deposits
Average: year ended 31st December
2000 1999 1998
£m £m £m
Deposits by banks
Offices in the UK 21,465 14,210 17,911
Offices outside the UK:
Other European Union 3,996 5,025 4,913
United States 4,618 3,816 3,500
Rest of the World 5,122 2,665 3,313
35,201 25,716 29,637
Customer accounts
Offices in the UK 101,354 89,533 82,122
Offices outside the UK:
Other European Union 5,050 4,991 5,392
United States 5,201 2,515 2,720
Rest of the World 10,416 8,368 7,540
122,021 105,407 97,774
Average deposits (excluding trading balances) are analysed by type in the Average balance sheet and are based on the location of the office in which the deposits are recorded.

‘Demand deposits’ in offices in the UK are mainly current accounts with credit balances, obtained through the UK branch network.

‘Savings deposits’ in offices in the UK are also obtained through, and administered by, the UK branch network. Interest rates are varied from time to time in response to competitive conditions. These deposits are not drawn against by cheque or similar instrument.

‘Other time deposits – retail’ in offices in the UK are interest bearing and also are not drawn against by cheque or similar instrument. They are generally distinguished from savings deposits by having fixed maturity requirements and from wholesale deposits by being collected, in the main, through the UK branch network.

‘Other time deposits – wholesale’ in offices in the UK are obtained through the London money market and are booked mainly within the Group’s money market operations. These deposits are of fixed maturity and bear interest rates which relate to the London inter-bank money market rates.

‘Other time deposits’ includes commercial paper and inter-bank funds.

Although the types of deposit products offered through offices located outside the UK are broadly similar to those described above, they are tailored to meet the specific requirements of local markets.