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Financial review
Provisions for bad and doubtful debts

It is Barclays policy to establish, through charges against profit, a provision in respect of the estimated loss inherent in the lending book. The provision raised consists of an element which is specific to individual counterparties or a homogeneous portfolio of lendings and also a general element which, while determined as reflecting losses already within the lending book, cannot be specifically applied.

Risk managers conduct a continuous review of the quality of exposures for which they are responsible based on a knowledge of the counterparty and, where applicable, the relevant industry and country of operation. A specific charge is raised when the Bank considers that the credit-worthiness of a borrower has undergone deterioration such that the recovery of the whole outstanding advance is in serious doubt. Typically, this will be done on an individual basis, although scope exists to raise specific provisions on a portfolio basis where statistical techniques permit and the portfolio comprises homogeneous assets. This applies in parts of Retail Financial Services, Barclaycard and Corporate Banking and is in keeping with Barclays policy of raising provisions as soon as impairment is identified.

General provisions are raised to cover losses which are judged to be present in loans and advances at the balance sheet date, but which have not been specifically identified as such. These provisions are adjusted at least half yearly by an appropriate charge or release of general provision based on a statistical analysis. The accuracy of this analysis is periodically assessed against actual losses. Gradings are used to rate the credit quality of borrowers. Each grade corresponds to an Expected Default Frequency and is calculated by using manual or computer driven score-sheets validated by an analysis of the Group’s own historic data. This grade can be derived from different sources depending upon the borrower (e.g. internal model, credit rating agency). The general provision also takes into account the economic climate in the market in which the Group operates and the level of security held in relation to each category of counterparty. Since 1997, the general provision has included a specifically identified element to cover country transfer risk calculated on a basis consistent with the overall general provision calculation.

The aggregate specific and general provisions which are made during the year, less amounts released and recoveries of bad debts previously written off, are charged against operating profit. Impaired lendings are written off in part, or in whole, when the extent of the loss incurred has been confirmed, the decision to do so being a matter of banking judgement.

The following tables have been divided between those provisions which have been raised against the perceived credit risks and those provisions which have been raised in respect of country risk (i.e. that related to a country’s difficulty in servicing its external debt, as evidenced by rescheduling or arrears of payment of principal or interest):

Analysis of provisions for bad and doubtful debts
As at 31st December
2000 1999 1998 1997 1996
£m £m £m £m £m
Specific – credit risk*
UK 1,343 1,075 928 765 834
Other European Union 111 126 213 245 353
United States 20 23 23 27 59
Rest of the World 118 74 35 41 48
1,592 1,298 1,199 1,078 1,294
Specific – country risk 1 13 16 44 80
Total specific provisions 1,593 1,311 1,215 1,122 1,374
General provisions – credit risk 703 615 663 683 756
General provisions – country risk 57 57 65 45 -
2,353 1,983 1,943 1,850 2,130
Average loans and advances for the year
(excluding trading business) 122,333 106,488 101,338 96,656 95,899
(including trading business) 176,938 147,139 145,749 136,581 122,503
* The geographic analysis of provisions is based on location of office.

The increased specific provision balance in the UK reflects the impact of volume growth in UK unsecured lendings to both personal and small business customers and strong growth across the Barclaycard businesses, combined with record levels of customer recruitment over the last two years.
Ratios
As at 31st December
2000 1999 1998 1997 1996
% % % % %
Provisions at end of year as a percentage of loans and advances at end of year (excluding trading business):
Specific provision for credit risk 1.06 1.18 1.16 1.10 1.41
General provision for credit risk 0.47 0.56 0.64 0.70 0.83
1.53 1.74 1.80 1.80 2.24
Specific provision for country risk - 0.01 0.01 0.04 0.09
General provision for country risk - - 0.02 0.05 -
1.57 1.80 1.87 1.89 2.33
Provisions as a percentage of average loans and advances for the year (including trading business):
Specific provision for credit risk 0.79 0.82 0.89 0.78 1.07
General provision for credit risk 0.35 0.39 0.49 0.49 0.63
1.14 1.21 1.38 1.27 1.70
Specific provision for country risk - 0.01 0.01 0.03 0.07
General provision for country risk 0.03 0.03 0.05 0.03 -
1.17 1.25 1.44 1.33 1.77

Ratios
Year ended 31st December
2000 1999 1998 1997 1996
% % % % %
Provisions at end of year as a percentage of loans and advances at end of year (excluding trading business):
Specific provisions for credit risk 0.64 0.60 0.50 0.28 0.35
General provisions for credit risk 0.03 (0.02) (0.02) (0.07) (0.06)
0.67 0.58 0.48 0.21 0.29
Specific provisions for country risk - - (0.01) (0.03) (0.06)
General provisions for country risk - - 0.02 0.05 -
0.67 0.58 0.49 0.23 0.23
Amounts written off (net of recoveries) 0.47 0.52 0.40 0.47 0.71
Provisions at end of year as a percentage of loans and advances at end of year (including trading business):
Specific provision for credit risk 0.44 0.43 0.35 0.20 0.28
General provision for credit risk 0.02 (0.01) (0.01) (0.05) (0.05)
0.46 0.42 0.34 0.15 0.23
Specific provision for country risk (0.01) (0.02) (0.05)
General provision for country risk - 0.01 0.03 -
0.46 0.42 0.34 0.16 0.18
Amounts written off (net of recoveries) 0.32 0.38 0.28 0.33 0.55


Movements in provisions for bad and doubtful debts
Year ended 31st December
2000 1999 1998 1997 1996
£m £m £m £m £m
Provisions for credit risk
Provision at beginning of year 1,913 1,862 1,761 2,050 2,554
Acquisitions and disposals 119 (10) (14) (24)
Exchange and other adjustments 8 (2) 5 (39) (100)
Amounts written off:
UK (592) (546) (506) (441) (593)
Other European Union (45) (44) (43) (93) (138)
United States (26) (40) (7) (23) (30)
Rest of the World (17) (21) (9) (14) (61)
(680) (651) (565) (571) (822)
Recoveries (analysed below) 113 93 176 126 165
Sub total 1,473 1,292 1,377 1,552 1,773
Provisions charged against profit
New and increased specific provisions:
UK 843 768 751 536 623
Other European Union 35 27 31 49 123
United States 27 45 11 12 21
Rest of the World 76 47 23 28 26
981 887 816 625 793
Releases of specific provisions:
UK (50) (114) (81) (143) (164)
Other European Union (17) (21) (31) (34) (66)
United States (6) (7) (8) (33) (45)
Rest of the World (13) (15) (15) (15) (16)
(86) (157) (135) (225) (291)
Recoveries:
UK (100) (85) (156) (111) (140)
Other European Union (6) (4) (4) (6) (8)
United States (4) (4) (13) (4) (12)
Rest of the World (3) (3) (5) (5)
(113) (93) (176) (126) (165)
Net specific provisions charge 782 637 505 274 337
General provision releases/(charges)* 40 (16) (20) (65) (60)
Net credit risk charge to profit 822 621 485 209 277
Provisions at end of year 2,295 1,913 1,862 1,761 2,050
Provisions for country risk
Provision at beginning of year 70 81 89 80 174
Exchange and other adjustments (4) (11) 1 1 (12)
Amounts written off (net of recoveries) (3) (16) (10) (20)
Net specific credit:
Provisions charges - - 3 7 3
Releases (4) (2) (16) (34) (63)
Recoveries (1) - - - (2)
Net specific releases (5) (2) (13) (27) (62)
General provision charge* - 2 20 45 -
Provision at end of year 58 70 81 89 80
Total provisions for bad and doubtful debts 2,353 1,983 1,943 1,850 2,130
* An analysis of the movement in general provisions is shown in note 18 to the accounts.

The geographic analysis of provisions is based on location of office. The UK charge in 1998 includes £153m raised in respect of exposure to Russian counterparties.

Credit risk provisions












Net specific provision for the year Specific provisions for credit risk at 31st December
2000 1999 1998 1997 1996 2000 1999 1998 1997 1996
£m £m £m £m £m £m £m £m £m £m
UK
Banks and other
financial institutions 7 10 11 (3) 6 7 9 14 5 6
Agriculture, forestry and fishing 6 4 (5) - 1 11 7 4 5 6
Manufacturing 8 4 15 25 6 43 48 41 51 39
Construction 7 4 (7) 5 9 8 7 10 26 28
Property 1 (5) (20) (66) 15 8 8 12 29 92
Energy and water 8 - - 3 6 8 2 2 2 6
Wholesale and retail
distribution and leisure 21 34 (10) 12 13 42 42 18 10 50
Transport 2 4 (1) 3 4 4 4 2 5 63
Postal and communication - - 1 - - 1 1 1 - -
Business and other services 27 14 (7) 4 17 40 34 43 61 69
Home loans 10 5 (4) 8 7 102 39 35 44 50
Other personal 577 504 376 281 237 1,000 830 664 522 414
Overseas customers* 11 (21) 165 10 (10) 58 33 79 2 3
Finance lease receivables 8 12 - - 8 11 11 3 3 8
693 569 514 282 319 1,343 1,075 928 765 834
Foreign 89 68 (9) (8) 18 249 223 271 313 460
782 637 505 274 337 1,592 1,298 1,199 1,078 1,294













Analysis of amounts written off and recovered – credit risk

Net specific provision for the year Specific provisions for credit risk at 31st December
2000 1999 1998 1997 1996 2000 1999 1998 1997 1996
£m £m £m £m £m £m £m £m £m £m
UK
Banks and other
financial institutions 13 14 16 1 10 4 2 12 3 3
Agriculture, forestry and fishing 6 6 2 4 5 2 3 7 3 -
Manufacturing 30 20 28 20 22 16 12 12 7 13
Construction 8 12 12 12 38 2 3 5 7 16
Property 5 9 17 28 61 3 7 22 31 29
Energy and water 2 - - 8 3 - - - - 1
Wholesale and retail
distribution and leisure 34 35 25 48 74 12 17 45 15 22
Transport 3 4 2 63 17 1 1 1 3 3
Postal and communication - 1 - - - - - - - -
Business and other services 33 43 36 32 79 11 12 27 16 21
Home loans 15 3 8 19 21 3 2 4 4 4
Other personal 435 363 254 193 260 28 24 21 20 21
Overseas customers* 4 31 106 11 - 17 1 - - 5
Finance lease receivables 4 5 - 2 3 1 1 - 2 2
592 546 506 441 593 100 85 156 111 140
Foreign 88 105 59 130 229 13 8 20 15 25
680 651 565 571 822 113 93 176 126 165
* Include amounts in 1998 in respect of Russian counterparties recorded in the UK.