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 Introduction
 A year of value creation
 Goals
 Performance versus goals
 
   
To view graphs, click on each title below:

» Total operating profit
» Operating profit
» Earnings per share
» Dividends per share
» Return on average shareholders' funds
» Profit before tax
» Tier 1 capital ratio
» Productivity Ratio
 
 






To view graphs, click on each title below:

» Total operating income
» Operating profit
» Profit before tax
» Earnings per share
» Dividends per share
» Return on average shareholders' funds
» Tier 1 capital ratio
» Productivity ratio


Note 1:
Figures exclude the restructuring charge relating to staff displacement and related costs, costs associated with the integration of Woolwich plc, Woolwich fair value adjustments and goodwill amortisation. Earinings per share also exclude exceptional items. Additionally, 2000 figures are on a pro forma basis, which assume that the acquisition of Woolwich plc and other acquisitions and disposals in 2000 all took place on 1st January 2000.







To view graphs, click on each title below:

» Total operating income
» Operating profit
» Profit before tax
» Earnings per share
» Dividends per share
» Return on average shareholders' funds
» Tier 1 capital ratio
» Productivity ratio


Note 1:
Figures exclude the restructuring charge relating to staff displacement and related costs, costs associated with the integration of Woolwich plc, Woolwich fair value adjustments and goodwill amortisation. Earinings per share also exclude exceptional items. Additionally, 2000 figures are on a pro forma basis, which assume that the acquisition of Woolwich plc and other acquisitions and disposals in 2000 all took place on 1st January 2000.







To view graphs, click on each title below:

» Total operating income
» Operating profit
» Profit before tax
» Earnings per share
» Dividends per share
» Return on average shareholders' funds
» Tier 1 capital ratio
» Productivity ratio


Note 1:
Figures exclude the restructuring charge relating to staff displacement and related costs, costs associated with the integration of Woolwich plc, Woolwich fair value adjustments and goodwill amortisation. Earinings per share also exclude exceptional items. Additionally, 2000 figures are on a pro forma basis, which assume that the acquisition of Woolwich plc and other acquisitions and disposals in 2000 all took place on 1st January 2000.







To view graphs, click on each title below:

» Total operating income
» Operating profit
» Profit before tax
» Earnings per share
» Dividends per share
» Return on average shareholders' funds
» Tier 1 capital ratio
» Productivity ratio


 






To view graphs, click on each title below:

» Total operating income
» Operating profit
» Profit before tax
» Earnings per share
» Dividends per share
» Return on average shareholders' funds
» Tier 1 capital ratio
» Productivity ratio


Note 1:
Figures exclude the restructuring charge relating to staff displacement and related costs, costs associated with the integration of Woolwich plc, Woolwich fair value adjustments and goodwill amortisation. Earinings per share also exclude exceptional items. Additionally, 2000 figures are on a pro forma basis, which assume that the acquisition of Woolwich plc and other acquisitions and disposals in 2000 all took place on 1st January 2000.







To view graphs, click on each title below:

» Total operating income
» Operating profit
» Profit before tax
» Earnings per share
» Dividends per share
» Return on average shareholders' funds
» Tier 1 capital ratio
» Productivity ratio


Note 2:
2000 figures are on a pro forma basis. Further details of the above adjustment are provided on the Presentation of information and a profit and loss presentation reflecting the pro forma basis is provided on the Further analysis of profit and loss account and pro forma disclosure.







To view graphs, click on each title below:

» Total operating income
» Operating profit
» Profit before tax
» Earnings per share
» Dividends per share
» Return on average shareholders' funds
» Tier 1 capital ratio
» Productivity ratio


 






To view graphs, click on each title below:

» Total operating income
» Operating profit
» Profit before tax
» Earnings per share
» Dividends per share
» Return on average shareholders' funds
» Tier 1 capital ratio
» Productivity Ratio


Note 1:
Figures exclude the restructuring charge relating to staff displacement and related costs, costs associated with the integration of Woolwich plc, Woolwich fair value adjustments and goodwill amortisation. Earinings per share also exclude exceptional items. Additionally, 2000 figures are on a pro forma basis, which assume that the acquisition of Woolwich plc and other acquisitions and disposals in 2000 all took place on 1st January 2000.

Note 3:
The productivity ratio is calculated by dividing the Group's total costs, excluding strategic investment costs of £551 million (2000 pro forma £478 million), by total operating income less the provisions for bad and doubtful debts. Strategic investment costs generate or enable new revenue or reduced costs. The lower the ratio, the more efficient the business.