|
||||||
  |
 |
|
|
|
||||||
|
|
|
|
 |
|
|
|
|
|
|
|
|
|||||||||
|
 |
 |
 |
 |
 |
|
|||||||||||
| |||||||||||||||||
| In Section 2: |   |
||||||||||||||||
| |||||||||||||||||
| Corporate Social Responsibility Directors and officers of Barclays PLC and Barclays Bank PLC Directors' report Corporate governance report Barclays report on remuneration Accountability and Audit Presentation of information Risk management |
|
||||||||||||||||
 The report that follows summarises how Barclays progressed its responsibilities to customers, employees, communities and the environment in 2002. As a result of feedback received on the 2001 Social and Environmental Report from investors, analysts, journalists, representatives of community and campaign groups, customers and employees, we have tried to be more succinct and adopt a greater international focus. It is supported by a comprehensive online report. The CSR report in the Annual Report has been verified by SGS, a leading independent provider of management systems certification, environmental report verification and ethical auditing. The verification statement made by SGS is included in the Barclays online CSR report. In February 2003, Barclays made CSR a key responsibility of Chris Lendrum, Group Executive Director, who is accountable for leading Barclays CSR programme. Barclays most significant CSR contribution derives from its financial performance. For 2002, we will have paid £1.2 billion to shareholders in dividends, almost £1 billion in taxes and more than £3.6 billion in employee salaries, while providing employment to over 74,000 people and financial services to millions of customers around the world. In addition, progress was made in 2002 through direct involvement in a wide range of CSR issues. For example, Barclays:
As part of the FORGE Group consortium of UK financial services companies, the bank contributed to a Government-sponsored project to develop CSR guidance for the financial services sector. It also helped Business in the Community develop a new corporate responsibility benchmarking index. A Barclays representative at the World Summit on Sustainable Development in South Africa worked to raise awareness of initiatives such as the FORGE guidelines and the United Nations Environmental Management and Reporting initiative. Barclays is included in a number of external indices of socially responsible companies, the Dow Jones Sustainability Group Index, the Dow Jones STOXX Sustainability Index and the FTSE4Good Indices. 
As an international financial services group with a large workforce and millions of customers, Barclays believes it has a significant impact on society and the environment both directly through its own operations and indirectly through the provision of financial services and the purchase of goods and services. At Barclays, high-level requirements for the management of social, ethical and environmental (SEE) topics are approved by the Board and are set out in the Board governance standards. Specific topics covered in the SEE and other standards include human rights, labour standards, bribery and corruption, stakeholder dialogue, community investment, equality and diversity and environmental performance. The standard outlines requirements placed on Barclays to develop and apply relevant policies and controls, and to provide the Board with sufficient information to demonstrate that SEE issues are identified, evaluated and managed consistently throughout the organisation. |
Making Business sense  CSR in the marketplace  CSR in the workplace CSR in the community
CSR in the environment |
||||||||||||||||
|
|||||||||||||||||
|
|
|||||||||||||||||
|
|||||||||||||||||