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In Section 1:
Introduction

Chairman's Statement

Group Chief Executive's Statement

Financial Performance
Group Finance Director

The Leadership Team




Openplan, which was tailored for the Spanish market, achieved tremendous success in Spain during 2002. At year-end, products per person was 4.5, well above the average of 3.2 for customers outside of Openplan.
Our missionOur primary goalOur beliefsPage 4Page 5Page 6

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