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| In Section 1: |   |
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| Introduction Chairman's Statement Group Chief Executive's Statement Financial Performance Group Finance Director The Leadership Team |
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Roll over the boxes on the left for description |
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 In 2002 Barclays and Canadian Imperial Bank of Commerce (CIBC) combined their Caribbean operations creating FirstCaribbean International Bank Ltd, which has more than 700,000 accounts, 3,000 staff, 87 branches and 123 ATMs across 15 countries. |
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Barclays Capital became a global leader in its area of focus: providing risk management and financing solutions for clients. |
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A new IT system was piloted in Spain for customer-facing staff. The sophisticated technology gives staff full customer histories at the touch of a button, providing a single view of the client's relationship with Barclays, across many channels. |
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Barclays Global Investors has over 2,300 institutional clients in 44 countries with assets under management of £462 billion. |
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Personal Financial Services provides a wide range of products and services to 14 million personal customers throughout the UK. |
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The branch network is the public face of Barclays for 14 million personal customers. The introduction of a programme of extended opening hours ensures more customers can access their bank at a time that suits them. |
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